Introduction
These Terms govern the relationship between you and KIVROX LTD, trading as Kivrox Markets. They cover your access to our platforms and your use of our trading services.
LEGAL
Terms and Conditions
Written to be read. If any of it is unclear, write to us before you open an account, not after.
Eligibility
You must be at least 18 years old and legally able to enter into this agreement. The information you give us must be accurate and kept up to date.
Restricted jurisdictions
We do not provide services to residents of the United States of America, Canada, Israel, New Zealand, Russia, Myanmar, Iran and North Korea, or to anyone in a country where our services would breach local law.
Kivrox Markets services
We provide access to forex, CFDs across multiple asset classes, cryptocurrency instruments and third-party platforms, including MetaTrader 5.
Account registration and verification
Accounts are opened after identity, address and compliance checks. We may request further documents before, during or after approval.
Account security
Your credentials are yours to protect. Tell us as soon as you suspect unauthorised access to your account.
Trading platforms
Platform availability is not guaranteed. Access may be interrupted for maintenance, connectivity or technical reasons.
Trading orders and execution
You are responsible for reviewing every order before you place it. Execution depends on market conditions and available liquidity.
Forex and CFD trading
These are leveraged products. Losses can exceed your initial deposit, and you should not trade funds you cannot afford to lose.
Cryptocurrency trading
Crypto instruments are highly volatile. No value, return or liquidity is guaranteed at any time.
Leverage, margin and liquidation
You must maintain the required margin. If your margin level falls below the threshold, positions may be closed without prior notice.
Market volatility and extraordinary events
In extraordinary market conditions we may restrict instruments, widen spreads or change trading conditions.
Prohibited activities
Market manipulation, abusive trading practices, fraud, unauthorised account access and circumventing our security measures are prohibited.
Trading risk and client responsibility
Past performance does not guarantee future results. Your trading decisions, and the strategy behind them, are yours.
No investment advice
Everything we publish is information, not personal advice. We explain how markets work; we never tell you what to buy or when.
Fees and charges
Costs depend on account type and instrument. Applicable charges are published and should be reviewed before you trade.
Deposits and withdrawals
We verify the source of funds. Transactions may be delayed while compliance checks are completed.
Account statements and records
Check your statements and report discrepancies promptly. Our records stand as the evidence of record for transactions.
Intellectual property
Content on this website belongs to us. You receive a limited right to use it, and no right to reproduce or modify it.
Website and platform use
You may not damage our systems, introduce malicious code or interfere with the operation of the platform.
Third-party services
Third-party services carry their own terms. We are not responsible for their availability or their failures.
Privacy and personal information
How we collect, use and protect personal data is set out in the Privacy Policy.
Suspension and termination
You may close your account at any time. We may suspend or close an account for breach, false information or compliance failures.
Disclaimer of warranties
Services are provided as available, without a guarantee of uninterrupted operation or absolute accuracy.
Limitation of liability
Where the law permits, we are not liable for indirect losses, including lost profit or business interruption.
Force majeure
We are not in breach of these Terms for events beyond our control, including natural events, outages and cybersecurity incidents.
Complaints
Write to support@kivroxmarkets.com. If the outcome does not resolve the matter, you may be able to escalate it to the regulator.
Changes to these Terms
We may amend these Terms for service or regulatory reasons. Continued use of the services means you accept the amended version.
Applicable law and jurisdiction
These Terms are governed by applicable law, and disputes are subject to the competent courts.
Electronic communications
We communicate by email and through in-account notifications. Keep your contact details current.
Taxes
Tax is your responsibility. We do not provide individual tax advice.
No waiver
If we do not enforce a provision, we do not lose the right to enforce it later.
Severability
If a provision is invalid, it is modified to the minimum extent needed to be enforceable, and the rest stays in force.
Assignment
We may assign our rights under these Terms. You may not assign yours without our prior written consent.
Entire agreement
These Terms, the Privacy Policy and the trading conditions form the whole agreement between you and us.
Definitions
Fifteen defined terms, including Client, Company, Forex, CFD, Cryptocurrency, Leverage and Margin.
Risk warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The majority of retail investor accounts lose money when trading CFDs. You can lose all of your initial capital.
Company and geographic notice
KIVROX LTD is incorporated in Saint Lucia under registration number 2026-00541. Services are not available in the jurisdictions listed in section 03.
Contact information
KIVROX LTD, Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. support@kivroxmarkets.com